GDPR Third Party Apps
To help us deliver the best experience on PlexusPayments.com we have to share information and data with various 3rd party apps. We list those apps here and outline the agreements in place with those companies for your reading pleasure.
1.
Google Analytics
a)
We use Google Analytics to help us understand the way people use CurrencyTransfer.com so we can make it better and communicate relevant information to users. Google collects anonymised statistical data about the use of our website and applications.
2.
Olark
a)
We use Olark to communicate with you while you are on our website or platform via instant messaging for customer service applications.
3.
Sendgrid
a)
We use SendGrid to send product related emails such as Trade Confirmations, Sign Up Confirmation, etc. To do this, SendGrid stores names, usernames, email addresses, and app usage information so that the communication you receive is relevant to your app activity.
4.
Pipedrive
a)
We use Pipedrive to organize all of the customers on our platform and to ensure that your relationship managers are giving you the best possible advice and experience. The information we collect here includes your name, email address, phone number, and trade history. The two documents below serve as the Data Processing Agreement for Pipedrive.
5.
Slack
a)
We use Slack to communicate internally as a team. Our CurrencyTransfer.com application informs your relationship manager anytime a new client registers, requests a quote, or books a new trade. The data collected includes name, trade amount, status of client, and client ID.
6.
Mixpanel
a)
We use Mixpanel to track how our users interact with and use the CurrencyTransfer.com platform. All data collected is anonymous and we never collect any personal data, just track events within the platform.
7.
Clicky
a)
We use Clicky to learn more about how our users engage with our website. Clicky does not collect any personal data but does assign a unique user ID (UID) to collect mouse movements and clicks across the CurrencyTransfer.com domain.
8.
Hubspot
a)
We use Hubspot for sending emails. The stored data (including names, email addresses, subscription type, activity, etc) is used to ensure we only send emails relevant to you. You can unsubscribe at any time or edit the frequency, by clicking on the link on the bottom of the email.
9.
Payment partners
a)
We are the world’s first Global Payments Network. We have integrated regulated 3rd parties to fulfil the Platform Services. In order to do this, we must first share private data (such as your name, address, phone number, bank statements, utility statements, drivers license, passport, client ID, quote amount, trade ID, document ID, and bank details) in order for them to conduct the regulated activity in a manner that is accurate and fully compliant with the regulations. Below is a list of our integrated Payment Partners:
a)
AssureHedge
b)
Clear Treasury
Global (excluding EEA)
Business clients
Global (excluding EEA)
Private clients
EEA
All clients
c)
Corpay
Australia
Business
Canada
Business
Ireland
Business
United Kingdom
Business
United States
Business
e)
GC Partners
f)
moneycorp
g)
MoneyNet
h)
Plexo Payments
i)
Privalgo
j)
Rational FX
Global (excluding EEA)
All clients
EEA
Private clients
EEA
Corporate clients
k)
Sable International FX
l)
Wyre